The LivePerson platform enables over 8,500 global businesses to intelligently engage with more than 450 million users a month. LivePerson tracks more than 1.8 billion visits a months across its customer digital properties (web & mobile) and generates more than 20 million chats a month.
In order to get to this scale, LivePerson needed a fast, high throughput infrastructure that would enable them to build a real time analytics platform and provide insights for their customers. As a result, the LivePerson R&D teams had to re-architect parts of its back end solution in order to provide a more flexible, scalable real time analytics system.
In this webinar, Don Pinto of Couchbase and Ido Shilon of LivePerson will discuss LivePerson’s project to re-architect their LiveEngage platform backend, with a focus on the LivePerson decision to use NoSQL and Big Data technologies, the challenges encountered, and the lessons learned.
Ido Shilon, R&D Group Leader, LivePerson
Executive with over 15 years of experience in both products software engineering.
Excels at building teams, defining development processes to boost competitive positioning in the market. Strong analytical skills with proven ability to think strategically.
Don Pinto, Product Manager, Couchbase
Don Pinto is a Product Manager at Couchbase and is currently focused on advancing the capabilities of Couchbase Server for developers. He is extremely passionate about data technology and in the past, has authored several articles about Couchbase Server including technical blogs, white papers, as well as presented several webinars. Prior to joining Couchbase, Don spent several years at IBM Toronto and most recently as a Program Manager on the SQL Server team at Microsoft. Don holds a Masters degree in Computer Science and a Bachelors degree in Computer Engineering from the University of Toronto, Canada.This webinar was previously scheduled for June 26th at 1:00pm EST. Please note the new time and date.
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